Contact Us

We're here to help you find your perfect look!

📍 Address: No. 198, Group 3, Houhu Community, Chengguan Town, Gucheng County, Xiangyang City, Hubei Province, China

📧 Email: info@velveis.com
📱 Phone: +1 3053598862
🕘 Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)

Need more help? Our friendly team is always here for you. Reach out to our friendly team anytime. Let’s create something beautiful together—with every dress, a new moment begins.

Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

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Frequently asked questions